At ZACH Lifestyle Pvt. Ltd., we are committed to delivering your order within a timely manner. Orders are typically delivered within 3-7 working days from the date of purchase. Please note that delivery times may vary depending on your location and any unforeseen circumstances beyond our control.
Cash on Delivery (COD):
We offer the convenience of Cash on Delivery for your purchases. However, please note that a nominal additional charge of Rs.150/- will apply for all COD orders. This charge covers the extra handling and processing associated with this payment method.
For orders requiring personalization, such as engraving or customization, please allow for additional processing time. These orders may take approximately 10-15 working days to be prepared and delivered. We strive to ensure the highest quality and attention to detail for personalized items.
If you wish to exchange a product, we charge a nominal fee of Rs.150. This charge is applicable because we have already borne the cost of shipping for the original order, and with the exchange, we incur shipping costs again. We share this cost of delivery with you to ensure a fair exchange process. However, in case of defects in our products, we do not charge for the exchange delivery.
Please note that the above policies are subject to change without prior notice. We will always strive to keep you informed of any modifications to our shipping policy to ensure transparency and clarity in our operations.
If you have any further questions or require assistance regarding our shipping policy, please feel free to reach out to our customer support team, who will be more than happy to assist you.
Thank you for choosing ZACH Lifestyle Pvt. Ltd. for your men's jewelry needs.