Exchange Policy
- Exchange requests must be made within 5 days of delivery.
- Requests can be made for any product of the same value
- A delivery charge of ₹150 applicable
- Only in-stock products can be exchanged. If unavailable, customers may wait or choose an alternative. Pickup will proceed as scheduled.
- To initiate an exchange Whatsapp / Call us on +91 8999270933
- Minor defects or slight deformation are natural variations in handcrafted products and will not be considered defects.
- Note : We request you to kindly record a short video while unboxing your parcel. In case of theft or tampering, we can only assist if an unboxing video is provided. Without it, we won’t be able to take any action.
Return & Refund Policy
- Return requests must be made within 2 days of delivery.
- A delivery charge of ₹300 will be deducted from the refund amount.
- Refunds will be processed within 24 hours of receiving the returned product.
- If the product is damaged during return delivery, the refund will be suspended for investigation and may be cancelled.
- Minor defects or slight deformation are natural variations in handcrafted products and will not be considered defects.
- Note : We request you to kindly record a short video while unboxing your parcel. In case of theft or tampering, we can only assist if an unboxing video is provided. Without it, we won’t be able to take any action.
